Privacy Policy

1. Introduction

SoCal Pet Brace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website socalpetbrace.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• • Contact us through our website forms
• • Request information about our services
• • Subscribe to our newsletter or communications
• • Partner with us as a veterinary clinic

Personal information may include: name, email address, phone number, veterinary clinic name, address, and information about your pet's condition or needs.

2.2 Automatic Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We may also collect information about your browsing activity on our site.

3. How We Use Your Information

We use the information we collect to:

• • Respond to your inquiries and provide customer service
• • Process service requests and coordinate care with veterinary clinics
• • Send you updates about our services and educational content
• • Improve our website and services
• • Comply with legal obligations
• • Detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • Veterinary Partners: With your consent, we share relevant information with partnered veterinary clinics to coordinate care for your pet.
• • Service Providers: With third-party service providers who assist us in operating our website and conducting our business (e.g., email services, payment processors).
• • Legal Requirements: When required by law or to protect our rights, property, or safety.
• • Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• • Access: Request access to your personal information
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information
• • Opt-out: Opt-out of marketing communications
• • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: